Since 2010, OraERP is a Oracle Forums, Community of Oracle Professionals including Fusion/Cloud Application Consultants, Enterprise Architects, ERP Cloud, HCM Cloud, CX Cloud and OCI Experts, ERP Experts, Oracle Apps Functional Consultants, Apps DBAs, DBAs, Cloud DBAs, Digital Architect, PaaS Experts, IaaS, OCI Architects, Technical Consultants, Fusion Middleware Experts, SQL, PL/SQL Developers and Project Managers. Welcome to OraERP.com Social Community, a friendly and active community of Oracle Technology Professionals who believe that technology can ‘make the world a better place’. By joining Oracle ERP Community you will have the ability to Post Topics, Receive our Newsletter, subscribe to threads and access many other special features. Registration is Quick and Simple. Get unlimited access to Oracle Tutorials, Articles, eBooks, Tools and Tips .
Oracle Forum - The Knowledge Center for Oracle Professionals - Looking Beyond the Possibilities › News and Career › Other - Non-product related Oracle Discussions › News v
Oracle Platinum Services Support Announcement

Thread Rating:
  • 9 Vote(s) - 3 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Oracle Platinum Services Support Announcement
06-09-2012, 04:17 AM, (This post was last modified: 06-09-2012, 04:20 AM by admin.)
#1
admin Offline
Administrator
*******
 		Posts: 216
Joined: Oct 2010
Reputation: 4
Oracle Platinum Services Support Announcement
Oracle has announced High Available Support for Engineered Systems with no additional cost to Oracle Premier Support customers but there is condition attached with this. These customers have to maintain certified configurations on Oracle engineered systems.

Features include: 24/7 fault monitoring, faster response and restore times, and patch deployment services.

Customers with certified configurations
running on Oracle engineered systems can gain access to

24/7 Oracle remote fault monitoring

Industry-leading response and restore times

- 5 minute fault notification
- 15 minute restoration or escalation to development
- 30 minute joint debugging with development

Update and patch deployment four times per year


for further details...
http://www.oracle.com/us/support/premier...index.html
Find
Reply


Possibly Related Threads…
Thread Author Replies Views Last Post
  Oracle Fusion Financials Online Training admin 0 7,422 06-02-2017, 09:31 AM
Last Post: admin
  Oracle E-Business Suite 12.2.6 released admin 0 7,852 10-08-2016, 05:46 AM
Last Post: admin
  Download Now: Oracle OpenWorld Presentations admin 0 7,445 11-13-2015, 10:38 PM
Last Post: admin
  Oracle E-Business Suite and using Oracle Database In-Memory admin 0 8,117 08-07-2015, 10:34 PM
Last Post: admin
  Oracle E-Business Suite certified with Access Manager 11.1.2.3 admin 0 7,706 07-20-2015, 09:29 PM
Last Post: admin
  E-Business Suite certified with Oracle Internet Directory 11gR1 11.1.1.9 admin 0 7,725 07-20-2015, 09:26 PM
Last Post: admin
  Oracle released VirtualBox 5.0 Candidate 1 released admin 0 6,962 06-03-2015, 07:42 PM
Last Post: admin
  Oracle Linux 7.1 is released admin 0 7,196 04-27-2015, 08:24 PM
Last Post: admin
  Publishing EBS 12.2 PL/SQL APIs as REST Services admin 0 3,797 03-28-2015, 10:22 PM
Last Post: admin
  EBS 12.1 certified with Oracle Database 12.1.0.2 on HP-UX Itanium, IBM AIX admin 0 3,721 03-28-2015, 10:20 PM
Last Post: admin



Users browsing this thread: 1 Guest(s)